Taxi and private hire firms

Websites, Booking Apps and 24/7 Call Answering for Taxi and Private Hire Firms

Your own booking website and Android app, so every fare is yours and none of it goes to the big platforms in commission. Elara, our AI receptionist, answers the phone when the office cannot, takes the booking details and sends them to your controller by email and WhatsApp within a minute. Built and run in Luton, Bedfordshire, for firms across the UK.

  • Online booking and quote requests on your own site and app, under your own name
  • Phone bookings taken 24/7 and sent to you within a minute, even when every line is engaged
  • Fixed written quote, private preview before launch, and you own it once paid in full
The problem

Every missed call is a fare for someone else

A taxi office is busiest at exactly the moments the phone rings most: Friday night, the school run, the 4am airport job.

Engaged at the peak

Your controller is on one call while two more ring out. The caller does not leave a message; they ring the next firm or open an app.

Commission on every fare

Booking platforms take a cut of every job that comes through them, and the customer belongs to the platform, not to you.

No way to book without ringing

Many customers would rather tap than talk. If your firm has no online booking, those bookings go to a firm that does.

Quotes tie up the phone

Airport and long-distance quotes take minutes each, and every minute on a quote is a minute a booking cannot get through.

What we build for you

Your own booking system, your own phone cover

Everything a taxi or private hire firm needs online, from one partner who builds it, hosts it and keeps it working.

Booking website

Online booking and quote requests on your own domain, with your areas, airport fares and account-customer information laid out properly. Fast on a phone, secure HTTPS, and every booking delivered to your inbox and by WhatsApp.

Your own Android app

Customer logins, bookings with notifications and a simple admin area for the office, designed, built, tested and published on Google Play under your firm's name. iOS is quoted separately.

Elara answers the phone 24/7

Elara greets callers with your firm's name and takes the pickup, destination, time, name and number, then sends the details to your controller by email and WhatsApp within a minute. She does not dispatch or confirm the job; your office confirms with the customer.

Bookings by WhatsApp

Automated replies to the questions you get every day, with booking requests collected and sent to you, on the WhatsApp number you already use. Your controller confirms the booking to the customer.

Hosting and care

Secure UK/EU hosting, daily backups, monitoring and updates, with most small changes, such as a new fare or a new area, done within one working day.

Elara, our AI receptionist

Every call answered, 24 hours a day

While your controller is on another call, or the office is closed, Elara takes the booking details so no fare rings out.

  • Answers within seconds, day and night, weekends and bank holidays, in your business's name and with your greeting
  • Takes the caller's name, phone number, what they need and when they need it, and reads the number back to check it
  • Sends you a summary of every call by email and WhatsApp, usually within a minute of the call ending, with the transcript by email
  • Answers the common questions you give her, such as opening hours, areas covered and what you offer, in your words
  • Tells callers your team will confirm: she never books, confirms or promises anything herself, never quotes a price you have not given her, and never takes card details or payments
  • Works alongside the number your customers already know: forward all calls, or only when you are busy, closed or out

Letting agent? See Elara for letting agents →

How it works

From first call to live in weeks, not months

  1. Step 01

    Free consultation

    A short call about your fleet, your areas and how bookings reach you today: phone, platform, WhatsApp or walk-up.

  2. Step 02

    Plan and fixed quote

    A written plan with scope, timeline and a fixed price for the website, the app if you want one, and Elara. No work starts until you approve it.

  3. Step 03

    Private preview

    Your controller and a couple of drivers try the booking flow on a private link and ask for changes before anything is public.

  4. Step 04

    Launch and care

    Live on your domain with secure HTTPS, and on Google Play for the app. Elara's line is live within days. We host, back up and look after it from then on.

The benefits

What changes for your firm

Every fare is yours

A fixed price for the build and a monthly plan for hosting and care. No percentage of any fare, ever.

Bookings while the lines are engaged

Online and WhatsApp bookings keep coming in while your controller is on the phone, and Elara takes the calls that would have rung out.

Your customers stay your customers

They book under your name, in your app, with your number. No platform sits between you and your regulars.

Look established

A proper website and an app on Google Play tell account customers, hotels and schools that you are a firm they can rely on.

Fewer interruptions in the office

Quotes and bookings arrive written down, with the details already taken, so the controller spends the shift dispatching, not typing.

You own it

Your domain, app listing, data and code are yours once paid in full. Monthly plans can be cancelled with 30 days' notice after the minimum term.

Website and app packages

Prices for taxi and private hire firms

The same prices as on our Packages section; every project gets a free consultation and a fixed written quote.

Taxi and private hire package

Booking website, WhatsApp booking and dispatch setup support, built for taxi and private hire firms.

from £995 setup + £79/month
  • Booking website with online booking and quote requests
  • Bookings by WhatsApp, confirmed to the customer
  • Phone bookings taken 24/7 and sent to you instantly
  • Support setting up your dispatch system to receive bookings
  • Hosted, monitored and backed up daily
  • Every fare is yours, with no commission to the big platforms
Request a quote

Business website

A professional business website that brings in enquiries.

from £795 one-offFirst month of hosting and care included, then from £39 a month
  • Up to five pages, written and designed for your customers
  • Two rounds of revisions included
  • Enquiry or booking form delivered to your inbox
  • Fast on mobile, secure HTTPS, search-engine basics done
  • Private preview link before launch
Request a quote

Starter app

An Android app with the essentials, published on Google Play under your business name.

from £2,999 one-off
  • Customer logins and accounts
  • Bookings or orders, with notifications
  • Simple admin area for your team
  • Designed, tested and published on Google Play
  • Built for Android (iOS quoted separately)
  • Prefer to spread the cost? See Starter app, pay monthly
Request a quote

Prices in GBP, as on our Packages section. Need something different? Every quote is written for your business. Ask us.

Elara pricing

The same simple price for every business

Pay online and fill in a five-minute form, or ask us anything first. Minutes are counted on answered calls; most calls are under two minutes.

Monthly

£49 setup + £39/month200 minutes a month included; extra minutes 20p each
  • 200 minutes a month included
  • Extra minutes 20p each
  • Cancel with 30 days' notice
Start now: £49 setup + £39/month

Six months upfront

£234 for 6 months, setup free£234 every 6 months, £39 a month equivalent
  • Everything in the monthly plan
  • Setup fee waived
  • One payment every six months
Pay 6 months (£234), free setup

Prices in GBP. Call minutes beyond the allowance are billed monthly at 20p per minute. Your network's normal charges apply to diverted calls. Terms and refunds and cancellations.

Questions

Questions taxi and private hire firms ask

Do you take a commission on bookings?

No. You pay a fixed price for the build and a monthly plan for hosting and care, as shown above. Third-party costs such as your domain name and the Google Play developer fee are paid by you at cost. Nothing is charged per fare.

Does Elara dispatch the job?

No. Elara takes the pickup, destination, time, name and number and sends them to your controller by email and WhatsApp. Your office confirms the booking with the customer and dispatches the driver, in whatever way you do today.

Does it connect to our dispatch system?

Bookings arrive by email and WhatsApp, written out in full, and we help your office set up how it receives them. We do not plug into dispatch software; nothing changes in the system you already use.

Can we keep our phone number?

Yes. You keep the number your customers know and forward calls to Elara's line: all calls, or only when the office is engaged, unanswered or closed. The divert codes for the main UK networks are in your go-live email, and you can switch the divert off at any time.

How long does it take?

Elara's line is usually live within a few days of paying. A booking website takes weeks, not months, and an Android app longer; your written plan gives the timeline for your project.

Do you build iPhone apps?

Our apps are built for Android and published on Google Play. iOS is quoted separately. The booking website works on every phone, including iPhones, with nothing to install.

Stop paying commission on your own customers

Tell us about your firm. You get a free consultation and a fixed written quote, with no obligation.

Ask a question first: contact@opuscore33.systems or WhatsApp +44 7404 837040, or call +44 7414 119788

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