Monthly
£49 setup + £39/month200 minutes a month included; extra minutes 20p each
- 200 minutes a month included
- Extra minutes 20p each
- Cancel with 30 days' notice
24/7 call answering
24/7 call answering with Elara, your own virtual receptionist
Elara, our AI receptionist, answers every call to your business, day and night, greets callers with your business name, takes their details and sends you a summary by email and WhatsApp within a minute. Keep the number your customers know. Built and run in Luton, Bedfordshire, for businesses across the UK.
- Answers 24/7 on your own UK number, with your greeting and your script
- Takes name, number, what they need and when, and reads the number back to check it
- Live in days: pay online, fill in a five-minute form, forward your calls
24/7 call answering
What it is
Your own virtual receptionist on a UK number. Forward your calls to it, all of them or only when you are busy, closed or out on a job, and every call is answered within seconds in your business's name. Elara takes the caller's name, phone number, what they need and when, answers the common questions you have given her, and sends you a summary by email and WhatsApp usually within a minute of the call ending, with the transcript by email.
Elara takes messages and details. She tells callers your team will confirm: she never books, confirms or promises anything herself, never quotes a price you have not given her, and never takes card details or payments. Letting agents get a script written for their work: see Elara for letting agents.
What is included
- Answers 24/7 on your own UK number
- Greets callers with your business name and follows your script
- Takes name, number, what they need and when
- WhatsApp and email summary after every call
- Up to 200 minutes a month included
- Works alongside your existing number
- Free setup when you pay 6 months upfront
Who it is for
Who it is for
A business that misses calls when busy
Trades out on a job, salons mid-appointment, restaurants in the rush: the call is answered and the details are waiting for you.
A business that gets calls out of hours
Evenings, weekends and bank holidays answered in your name, so the enquiry does not go to whoever picks up next.
A letting agency
Viewing requests, tenant repairs, safety-first emergencies and landlord leads, with a script written for letting agents.
A business that wants to keep its number
Nothing changes for your customers. You keep your number and forward calls when you choose.
Process
How it works
- Step 01
Pay online
Choose monthly or six months upfront below. You get a short form by email: your business name, greeting, opening hours and the common questions Elara may answer.
- Step 02
We set Elara up
Elara gets her own UK number and your script. We check the line with a test call before it goes live.
- Step 03
Keep your number, forward calls
Forward your existing number to Elara for all calls, or only when you are busy or closed. The divert codes for the main UK networks are in your go-live email.
- Step 04
Read the summaries
Every call lands in your inbox and on WhatsApp. You call back and confirm, in whatever software you already use.
Price
Price, as on our Packages section
The same simple price for every business. Minutes are counted on answered calls; most calls are under two minutes. Pay online below, or ask us anything first.
Six months upfront
£234 for 6 months, setup free£234 every 6 months, £39 a month equivalent
- Everything in the monthly plan
- Setup fee waived
- One payment every six months
Prices in GBP. Call minutes beyond the allowance are billed monthly at 20p per minute. Your network's normal charges apply to diverted calls. Terms and refunds and cancellations.
Questions
Frequently asked questions
Does Elara book appointments or take orders?
No. She takes the caller's details and what they want, tells them your team will confirm, and sends you the summary. She never books, confirms or promises anything herself, and never takes card details or payments.
Do I have to change my phone number?
No. You keep your number and forward calls to Elara's line: all calls, or only when busy, unanswered or out of hours. The divert codes for the main UK networks are in your go-live email, and you can switch the divert off at any time.
What does Elara say if she cannot answer a question?
She says so, takes the caller's details and tells them your team will come back to them. She answers only the questions you have given her, in your words, and never quotes a price you have not given her.
Is it UK GDPR compliant?
Elara asks callers only for what the call needs, such as a name, a number and what they want, and uses it only to pass the enquiry to you. Calls are recorded and transcribed so you get an accurate summary; recordings and transcripts are kept on secure UK/EU hosting and deleted after 90 days. Your business remains the data controller for your callers' details.
What happens if I use more than 200 minutes?
Extra minutes are billed monthly at 20p per minute. Your network's normal charges apply to diverted calls.
How quickly can I be live?
Usually within a few days of paying: the form takes about five minutes, we set up and test the line, and you get your number and the divert steps by email.
Who we help
Built for businesses like yours
See how this service fits the trades we work with most.
Also from us
Other services
The same team, the same way of working, whatever you need built or looked after.
Never miss a call again
Pay online and fill in a five-minute form, or ask us anything first by email, WhatsApp or phone.
Ask a question first: contact@opuscore33.systems or WhatsApp +44 7404 837040, or call +44 7414 119788